Studio Policies

  • All sessions require preregistration and reservation by credit card. Click the "Schedule Now" button and follow through till you click "Book it". 
  • Cell phones must be turned off or silenced.
  • We love the little ones, but we do not provide childcare. For their safety, they cannot be left unattended. 
  • Due to participants who may have sensitivity to smell, please do not wear perfume or overly scented products to class sessions. 
  • The studio has surveillance cameras 
  • Sessions are 30 - 60 minutes in length (unless noted). Please be on time! The session will not be extended. For semi-private sessions, if you are more than five minutes late, you might not be able to join the session. It is a disruption to the class, and you will have missed the warm-up. If you are more than 15 minutes late and we have not heard from you, it will be considered a no-show/late cancellation.
  • We have an industry standard 24-hour cancellation policy. Please cancel online at least 24 hours in advance of your appointment to avoid being charged the price for the missed session. No exceptions. 
  • Packages are non-refundable and non-transferable. Prices are subject to retail sales tax (10%). We understand that issues come up (last-minute obligations, childcare issues, sickness) but we feel it is unfair to draw an arbitrary line when it comes to who deserves to not be charged the price of the missed session and who does not. Therefore, the uniform policy of no refunds is in place.
  • Low attendance classes may be changed or cancelled. 
  • Plan to take privates (only if you have been cleared by a doctor) if you are recovering from an injury or are currently requiring rehabilitation. We suggest you wait till you are fully recovered before taking semi-private classes.  
  • Studio is not responsible for lost items.
  • If there is a change in your health, it is your responsibility to inform your instructor BEFORE your session. 
  • You will receive advance notice if we assign a substitute teacher. You will have the option to cancel or reschedule.
  • Snow or inclement weather policy: If the Lake Washington School District is closed due to weather, Angelina Pilates will likely be closed as well. However, your session is not cancelled unless you receive a notice of cancellation email from the studio. You will never be penalized for cancellations made by Angelina Pilates due to snow or inclement weather. If the studio remained open and you are a late cancel or no-show, you will forfeit that session.